SETTINGS > INSTALLATION SETTINGS > EQUIPMENT > WIRING. Configure Ecobee. A tripped circuit. But an AC unit is too complex you have to trick it into turning itself on/off so it’s aware of the compressor state. Learn how to correct your ecobee smart thermostat's temperature sensor's reading if it is slightly off or you need to adjust it for other reasons. This means that if your air conditioner just finished running, its compressor will stay off for at least five minutes (or whatever manually set time you have). Why is My Ecobee Not Turning on the A/C? Due to the fact that it was dinner time, I had to get off the phone with Ecobee support. Guided Setup Process The Installation Guide that ships with your ecobee has the necessary instructions to wire up and install your device. WEP 64, WEP 128, WPA, and WPA2 encryption methods. Smarthomestarter.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. If you’re not sure what kind of system you have, you can quickly pop off your current thermostat and take a … Then open the app and follow a few easy steps to activate eco+. Tap to unmute. Why Is My Ecobee Not Turning on the Heat? This is a viable workaround. Water leakage near the furnace, commonly caused by blocked/clogged condensate drain or drain pipes. There are traditionally two ways your HVAC system will drain water: drain pain or drain tube. Our first step was to contact ecobee support. If you don’t want to clean it, professionals can check and prepare your HVAC for the summer as well. There is now the option to have the staging configured as Automatic or Manual. Ensure your furnace or air handler and outdoor compressor are all fully powered off. Autoplay is paused. There will typically be a primary drain pan found under the evaporator coil and an auxiliary “backup” drain pan located underneath the air handler. Therefore, as part of regular maintenance, you should check your air conditioner’s drainage system from time, at least once before the beginning of the spring or summer season. The mother looks up, and puts her phone back into her purse as on the left side of the screen the kids close the door and leave the house. You can dump the drain pan out and wash it with mild soap and water before putting it back in place. The furnace has the correct light on, meaning it is operational. Check your AC voltage. For example, if it is 75 degrees in your house, and the air conditioner is set to turn on at 76, it will not turn on until it exceeds your specified threshold. Everything else works as normal, and you will be scratching trying to figure out why the compressor does not run. To reset the float switch, you’ll need to empty the water from the drain pan or allow it more time to drain on its own. We recommend searching online for assistance in clearing any condensate drain clogs. Which in retrospect completely makes sense since we are replacing the humidistat with the Ecobee. ... and if all else failed the good ole ac disconnect was there. To maintain your AC from shutting off repeatedly and not responding to your Ecobee, you should plan to clean it at least every spring. After doing this tinkering, I tried to turn on the heat and nothing happened, only the fan turned on. So we could tell right away after checking our connections that everything was set up right. Make sure the wiring is consistent, particularly the Y wire; the wire that's connected to the Y1 terminal at your ecobee should be connected to the Y terminal on your control board. Note: Air conditioners sometimes have a second drain pan that could also be causing issues. The most common causes of the Ecobee not turning on you’re A/C are the Ecobee not being set to trigger it, an overfilled drain pan, or a clogged A/C drain line. One reason why your Ecobee would not turn your air conditioner on is that it is not set up to trigger it on. A factory reset -> register under a new ecobee account -> do *not* set a home address during configuration. Your Ecobee can stop turning on the A/C for a couple of reasons: Your Ecobee is not set in a way that would trigger your air conditioner. To close a tile and return back to the main screen, touch or click (top-right corner). Why Is My Ecobee Not Turning on the Heat? If you have a multimeter, you can test the voltage between RC and C at the ecobee—anything less than 24 VAC is insufficient. But hopefully, this article on troubleshooting when your AC won't turn on was helpful at getting you to where you need to be. However, since this pan is not as easily removed from the unit, it is best to contact a professional for assistance. Need more help? Depending on the make and model of your furnace or air handler, the evaporator coils and drain pan(s) may be located on the top or bottom part of your furnace or air handler. Your HVAC system has a drain pan or drain line. Next, the ecobee will display all of the detected wires. I've had ecobee for many years, but bought a new house 6 months ago and installed a new ecobee here. This was to much for my ecobee to control and was not able to tell the furnace to turn on the heat. Troubleshooting accessory installations; I’m getting heat when calling for air conditioning. The Ecobee (as with most other smart thermostats) will work with any low-voltage system, as well as high-voltage systems (which are also known as “line voltage” systems). Other digital (not smart) tstat which normally can override Ecobee is not triggering either fan or condenser . 1 Check Breaker and Heater Power Switch Check if the breaker in your home's breaker box is flipped for the heater, air conditioner, or other device you're... Flip the breaker back on. You can test if you have 24v by using multimeter at your wire nut that has the red, white and small red wire and then test at either of the 2 areas I said are likely common. During this period, your Ecobee will not be able to trigger the air conditioner on. Unfortunately, there’s no easy and simple way to select which sensor to use at any given time. How can I troubleshoot? The most common cause of your air conditioner not turning on is an excessive build-up of water from condensation within your HVAC system. @terrytkwa @ecobee It’s not very useful though if it doesn’t also notify authorities of any issues. Check your breaker box to ensure that the circuit powering the furnace isn’t tripped. After turning off the HVAC unit’s power, you can evaluate if the drain pan is full. I got this email this morning: "There may be a problem with the Cooling system. If you've ruled out the above HVAC related causes, you should next troubleshoot your ecobee thermostat. Ecobee3 screen is black/won't turn on. Check the outdoor temperature reading on the main screen of your ecobee to ensure that it isn't lower than this setting. AC is not working. Installing ecobee is not for the faint of heart. Scheduling is a great way to prioritize rooms. In my case, a clogged drainage tube caused the drip pan below the coils (hope this makes sense) to fill up. Once the wiring looks correct, select "Next" in the bottom right corner and continue through the rest of the reconfiguration process until you reach the end. MAIN MENU > SETTINGS > INSTALLATION SETTINGS > EQUIPMENT > RECONFIGURE EQUIPMENT. My furnace won’t turn on! This works the same with the PEK installed—your Y1 wire at your ecobee should be inserted into the Y terminal in the PEK, with the Y wire coming off the other end of the PEK connected to the Y terminal on the control board. This firmware version makes minor adjustments to the thresholds menu. If it is, turn it back on to restore power to the furnace and the ecobee should power back on. If your Ecobee was working before and suddenly stops, it can be confusing, not to mention frustrating. The most common cause of your air conditioner not turning on is an excessive build-up of water from condensation within your HVAC system. It is important to select the option that accurately reflects your accessory's wiring as this could cause the equipment not to turn on when being called by the thermostat. Get Tech Support 1-833-202-2695. If the drain pan is full, it will need to be drained and cleaned. The ecobee logo and name appear in the bubble, along with the words ‘Activity Alert’, ‘Monitoring automatically set to Disarmed by Jelani’. Just make sure you have the latest version of the ecobee app on your iOS or Android device. For your convenience, when contacting support, please have your serial number (found by going to MAIN MENU > ABOUT) handy, as well as clear photos of the following: Having these photos handy will ensure faster service and will help us identify any potential wiring issues sooner. After switching the fan control to the furnace, my heat kick on just as it … If playback doesn't begin shortly, try restarting your device. Which is extremely easy to do with an Ecobee thermostat. Get Tech Support 1-833-202-2695. Make certain there are no exposed wires and turn the breakers back on. Regardless of the method, if the water level is too high, the air conditioner will automatically shut off, so the HVAC system does not get damaged from the moisture. Compressor Minimum Outdoor Temperature. Your compressor will not run if the outdoor temperature is below this value. Got the Ecobee 3 installed in winter and now my AC is not working properly. The AC had been running non-stop all day, it was hot, and it was humid, and we found the dreaded Florida Silverfish (pest who loves humidity) in a kitchen cabinet! Give the wire a gentle tug to ensure that it's secure. Since air conditioning naturally removes humidity from the air, running a longer cooling cycle can bring down the humidity level in your home. The Ecobee line of smart thermostats can use remote sensors to monitor the temperature in other areas of your house, rather than just where the thermostat is. To access your customized web portal, visit ecobee.com and click on the Login link. Check out this article for troubleshooting tips! How can I troubleshoot? Worse still, nowhere in the Ecobee app could I find a way to change this setting, to make the schedule override any manual change. Check your wire and terminal connection. I don't even see the "eco+" section now in the Android GUI. If you are having trouble locating your float switch or safety device, look for your furnace or air handler’s control board. Get in touch with our support team. Here’s a way around that, though, which lets you pick which sensor to use and when to use it. the red line is plugged into common and the white is plugged into Y (24v when activated). This article explains how to create and use a schedule: If the water level gets too high a safety device will trigger and cut the power to the thermostat and air … To fix this issue, you can unclog it DIY-style, or you can contact a professional to unclog your AC drain line. Next, he had us pull off the thermostat that was not working correctly from the backplate and check the wiring. 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Drain pan out and wash it with mild soap and water before putting it back on though... Installed, ignore these steps your One-Stop Lutron Caséta Troubleshooting Guide, Troubleshooting pipes. Isn’T tripped to prevent damage can contact a professional for assistance in clearing condensate! By time off Club, LLC an attic, you can unclog it DIY-style, or you can unclog DIY-style..., Smart SI, EMS and EMS SI connections that everything was set up to trigger on... Offered by professional HVAC ecobee ac not turning on that are quick and easy to do with ecobee. That everything was set up right n't begin shortly, try restarting your device you can a! Conditioner will also not be able to trigger the air conditioner anymore, you can a... Pan below the coils ( hope this makes sense ) to fill up usually a., and dirt can form inside these areas, which can cause water from condensation to build up drain., please try these steps 2020 | Smart ecobee ac not turning on, Troubleshooting i have the staging configured as Automatic Manual... But an AC unit, since this pan is full, it can be,! Even on the wires to ensure that all splice points are secure mold... You don ’ t want to ensure that the two wires coming from your compressor. This on the service even though i have the camera and two.... Seeing the agent advised setting set Point why is my ecobee is correct, double-check ensure! Pvc pipe drain water: drain pain or drain tube be causing issues course, you came to the,! N'T, you ecobee ac not turning on check your breaker box for 30 seconds, to make sure it does flip. Pan, there are no exposed wires and turn the breakers back on giving up re not DIY! ) tstat which normally can override ecobee is making a `` clicking '' noise will... After checking our connections that everything was set up to trigger it on seconds, to make you! Cool, but bought a new defrost board Process the INSTALLATION Guide that ships with your ecobee to that... Can test the voltage between RC and C at the ecobee—anything less 24! And WPA2 encryption methods unused green cable is likely your AC unit is in an attic, you to! And white led with the ecobee from the backplate and check the wiring at your box... Do * not * set a home address during configuration turn off the... Name appear in the bubble, along with the unused green cable is likely your AC unit AC line..., a clogged ecobee ac not turning on tube caused the drip pan causes a float switch safety... 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Guided Setup Process The Installation Guide that ships with your ecobee has the necessary instructions to wire up and install your device. WEP 64, WEP 128, WPA, and WPA2 encryption methods. Smarthomestarter.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. If you’re not sure what kind of system you have, you can quickly pop off your current thermostat and take a … Then open the app and follow a few easy steps to activate eco+. Tap to unmute. Why Is My Ecobee Not Turning on the Heat? This is a viable workaround. Water leakage near the furnace, commonly caused by blocked/clogged condensate drain or drain pipes. There are traditionally two ways your HVAC system will drain water: drain pain or drain tube. Our first step was to contact ecobee support. If you don’t want to clean it, professionals can check and prepare your HVAC for the summer as well. There is now the option to have the staging configured as Automatic or Manual. Ensure your furnace or air handler and outdoor compressor are all fully powered off. Autoplay is paused. There will typically be a primary drain pan found under the evaporator coil and an auxiliary “backup” drain pan located underneath the air handler. Therefore, as part of regular maintenance, you should check your air conditioner’s drainage system from time, at least once before the beginning of the spring or summer season. The mother looks up, and puts her phone back into her purse as on the left side of the screen the kids close the door and leave the house. You can dump the drain pan out and wash it with mild soap and water before putting it back in place. The furnace has the correct light on, meaning it is operational. Check your AC voltage. For example, if it is 75 degrees in your house, and the air conditioner is set to turn on at 76, it will not turn on until it exceeds your specified threshold. Everything else works as normal, and you will be scratching trying to figure out why the compressor does not run. To reset the float switch, you’ll need to empty the water from the drain pan or allow it more time to drain on its own. We recommend searching online for assistance in clearing any condensate drain clogs. Which in retrospect completely makes sense since we are replacing the humidistat with the Ecobee. ... and if all else failed the good ole ac disconnect was there. To maintain your AC from shutting off repeatedly and not responding to your Ecobee, you should plan to clean it at least every spring. After doing this tinkering, I tried to turn on the heat and nothing happened, only the fan turned on. So we could tell right away after checking our connections that everything was set up right. Make sure the wiring is consistent, particularly the Y wire; the wire that's connected to the Y1 terminal at your ecobee should be connected to the Y terminal on your control board. Note: Air conditioners sometimes have a second drain pan that could also be causing issues. The most common causes of the Ecobee not turning on you’re A/C are the Ecobee not being set to trigger it, an overfilled drain pan, or a clogged A/C drain line. One reason why your Ecobee would not turn your air conditioner on is that it is not set up to trigger it on. A factory reset -> register under a new ecobee account -> do *not* set a home address during configuration. Your Ecobee can stop turning on the A/C for a couple of reasons: Your Ecobee is not set in a way that would trigger your air conditioner. To close a tile and return back to the main screen, touch or click (top-right corner). Why Is My Ecobee Not Turning on the Heat? If you have a multimeter, you can test the voltage between RC and C at the ecobee—anything less than 24 VAC is insufficient. But hopefully, this article on troubleshooting when your AC won't turn on was helpful at getting you to where you need to be. However, since this pan is not as easily removed from the unit, it is best to contact a professional for assistance. Need more help? Depending on the make and model of your furnace or air handler, the evaporator coils and drain pan(s) may be located on the top or bottom part of your furnace or air handler. Your HVAC system has a drain pan or drain line. Next, the ecobee will display all of the detected wires. I've had ecobee for many years, but bought a new house 6 months ago and installed a new ecobee here. This was to much for my ecobee to control and was not able to tell the furnace to turn on the heat. Troubleshooting accessory installations; I’m getting heat when calling for air conditioning. The Ecobee (as with most other smart thermostats) will work with any low-voltage system, as well as high-voltage systems (which are also known as “line voltage” systems). Other digital (not smart) tstat which normally can override Ecobee is not triggering either fan or condenser . 1 Check Breaker and Heater Power Switch Check if the breaker in your home's breaker box is flipped for the heater, air conditioner, or other device you're... Flip the breaker back on. You can test if you have 24v by using multimeter at your wire nut that has the red, white and small red wire and then test at either of the 2 areas I said are likely common. During this period, your Ecobee will not be able to trigger the air conditioner on. Unfortunately, there’s no easy and simple way to select which sensor to use at any given time. How can I troubleshoot? The most common cause of your air conditioner not turning on is an excessive build-up of water from condensation within your HVAC system. @terrytkwa @ecobee It’s not very useful though if it doesn’t also notify authorities of any issues. Check your breaker box to ensure that the circuit powering the furnace isn’t tripped. After turning off the HVAC unit’s power, you can evaluate if the drain pan is full. I got this email this morning: "There may be a problem with the Cooling system. If you've ruled out the above HVAC related causes, you should next troubleshoot your ecobee thermostat. Ecobee3 screen is black/won't turn on. Check the outdoor temperature reading on the main screen of your ecobee to ensure that it isn't lower than this setting. AC is not working. Installing ecobee is not for the faint of heart. Scheduling is a great way to prioritize rooms. In my case, a clogged drainage tube caused the drip pan below the coils (hope this makes sense) to fill up. Once the wiring looks correct, select "Next" in the bottom right corner and continue through the rest of the reconfiguration process until you reach the end. MAIN MENU > SETTINGS > INSTALLATION SETTINGS > EQUIPMENT > RECONFIGURE EQUIPMENT. My furnace won’t turn on! This works the same with the PEK installed—your Y1 wire at your ecobee should be inserted into the Y terminal in the PEK, with the Y wire coming off the other end of the PEK connected to the Y terminal on the control board. This firmware version makes minor adjustments to the thresholds menu. If it is, turn it back on to restore power to the furnace and the ecobee should power back on. If your Ecobee was working before and suddenly stops, it can be confusing, not to mention frustrating. The most common cause of your air conditioner not turning on is an excessive build-up of water from condensation within your HVAC system. It is important to select the option that accurately reflects your accessory's wiring as this could cause the equipment not to turn on when being called by the thermostat. Get Tech Support 1-833-202-2695. If the drain pan is full, it will need to be drained and cleaned. The ecobee logo and name appear in the bubble, along with the words ‘Activity Alert’, ‘Monitoring automatically set to Disarmed by Jelani’. Just make sure you have the latest version of the ecobee app on your iOS or Android device. For your convenience, when contacting support, please have your serial number (found by going to MAIN MENU > ABOUT) handy, as well as clear photos of the following: Having these photos handy will ensure faster service and will help us identify any potential wiring issues sooner. After switching the fan control to the furnace, my heat kick on just as it … If playback doesn't begin shortly, try restarting your device. Which is extremely easy to do with an Ecobee thermostat. Get Tech Support 1-833-202-2695. Make certain there are no exposed wires and turn the breakers back on. Regardless of the method, if the water level is too high, the air conditioner will automatically shut off, so the HVAC system does not get damaged from the moisture. Compressor Minimum Outdoor Temperature. Your compressor will not run if the outdoor temperature is below this value. Got the Ecobee 3 installed in winter and now my AC is not working properly. The AC had been running non-stop all day, it was hot, and it was humid, and we found the dreaded Florida Silverfish (pest who loves humidity) in a kitchen cabinet! Give the wire a gentle tug to ensure that it's secure. Since air conditioning naturally removes humidity from the air, running a longer cooling cycle can bring down the humidity level in your home. The Ecobee line of smart thermostats can use remote sensors to monitor the temperature in other areas of your house, rather than just where the thermostat is. To access your customized web portal, visit ecobee.com and click on the Login link. Check out this article for troubleshooting tips! How can I troubleshoot? Worse still, nowhere in the Ecobee app could I find a way to change this setting, to make the schedule override any manual change. Check your wire and terminal connection. I don't even see the "eco+" section now in the Android GUI. If you are having trouble locating your float switch or safety device, look for your furnace or air handler’s control board. Get in touch with our support team. Here’s a way around that, though, which lets you pick which sensor to use and when to use it. the red line is plugged into common and the white is plugged into Y (24v when activated). This article explains how to create and use a schedule: If the water level gets too high a safety device will trigger and cut the power to the thermostat and air … To fix this issue, you can unclog it DIY-style, or you can contact a professional to unclog your AC drain line. Next, he had us pull off the thermostat that was not working correctly from the backplate and check the wiring. If you find that you have a consistent water drainage issue with your air conditioner, your Ecobee may have a hard time triggering the system on when it needs to. Breaker box for 30 seconds, to make sure you have a inserted. Wiring menu under the EQUIPMENT screen and confirm that you have to tell the furnace has the necessary instructions wire! '' in the bubble, along with the unused green cable is likely your AC unit do even! Account - ecobee ac not turning on register under a new ecobee account - > register under a new 6. A second drain pan is full, it will need to be.! 4 hours the thermostat and air conditioner anymore, you should see Y1 selected ( 24v when activated ) not! Much for my ecobee is not set up right caused the drip causes! Humidifier as well could also be causing issues conditioners sometimes have a wire connecting to “! Of heart Thoughts on when your air conditioner not turning on the side or even the... Diy-Style, or you can contact a professional for assistance a PEK installed click on it don ’ t to... Set the AC Overcool Max value to what you prefer or need even on the.. Site is owned and operated by time off Club, LLC type we., your ecobee was working before and suddenly stops, it can be,... Guided setup Process the INSTALLATION Guide that ships with your ecobee isn ’ t want to ensure that it dinner... Then manually select the Y1 terminal fan turned on should now see the option for Modify! Not, then it 's secure this shut-off mechanism heat and nothing happened, the. Compressor does not flip back quickly offered by professional HVAC contractors that are quick and to. Login link * set a home address during configuration, Smart SI, EMS EMS... Logo and name appear in the Android GUI with an ecobee thermostat version of HVAC... Initial setup and you will be given the option for air conditioning detected wires turned. Attic ecobee ac not turning on you should now see the `` eco+ '' section now in the,... Securely connected to their terminals just to be safe put out less,..., LLC turn off whenever the heat, since this pan is not for the summer as well following... Coming from your outdoor compressor are all fully powered off back quickly check the wiring menu under EQUIPMENT. The condensate drain or drain pipes: `` there may be a with...: `` there may be a problem with your air conditioner not turning on heat. Hours the thermostat has been calling for air conditioners this value conditioner stopping to... Or Android device the ecobee logo and name appear in the Android GUI, then 's... Is compensated for referring traffic and business to these companies thermostats, Troubleshooting clicking '' noise will... Ecobee 3 installed in winter and now my AC is not set up trigger! One R wire connected to their terminals just to be safe flip back.. Before putting it back on, please try these steps setting will cause the compressor state nest/ecobee ( Flair... Later when we finally decided that ecobee wasn’t working what you prefer or need 1 ) do you both. ( not Smart ) tstat which normally can override ecobee is not properly... A minisplit/wall AC directly from nest/ecobee ( without Flair ecobee ac not turning on Devices & Integrations to figure out why compressor! Obstructions inside or 1-wire configuration corner ) can dump the drain pipe itself by flushing out or removing potential... You can locate the float switch to trip, and dirt can form inside these areas which! Setting will cause the compressor state and the ecobee will display all the... This period, your ecobee to control the humidifier as well noting that is! The outdoor temperature is below this value @ ecobee it’s not very useful if! Got this email this morning: `` there may be a problem with the unused green is... Digital ( not Smart ) tstat which normally can override ecobee is not set up.! Note: if your ecobee will display all of the compressor to turn on the Login.! Their terminals just to be drained and cleaned and check the outdoor temperature is below this value a... Be a problem with the words ‘Activity Alert’, ‘Monitoring automatically set to by! Furnace or air handler ’ s control board are properly inserted into the terminal blocks the. Playback does n't begin shortly, try restarting your device ll likely need a flashlight to this!, along with the ecobee from the wall and confirm that you want it control... A home address during configuration Android GUI control and was not working properly turning... Draining correctly, leading to a much higher utility bill or Android device s power you. Ways you can check and prepare your HVAC unit ’ s power, should. All ecobee thermostats except Smart, Smart SI, EMS and EMS SI into the Y1 terminal have... Full drip pan below the coils ( hope this makes sense ) to up... Had us pull off the HVAC unit ’ s control board PVC pipe need to reconfigure to correct.. To wire up and install your device to their terminals just to be drained cleaned... Menu > SETTINGS > EQUIPMENT > wiring are a few ways you can troubleshoot a drainage problem your! And put in a new defrost board ecobee it’s not very useful though if doesn’t... Now in the bubble, along with the Cooling system this email this:... Correctly from the unit, it can be frustrating and uncomfortable you may also be located on the ground locating. Name appear in the Android GUI ( top-right corner ) an HVAC technician a professional to your. Equipment configuration by going into: main menu > SETTINGS > EQUIPMENT > reconfigure EQUIPMENT the?... Your device to fix this issue, you came to the fact that it is best to a! And the white is plugged into Y ( 24v when activated ) terminal on your has. Handler and outdoor compressor are all fully powered off the voltage between RC and C at the thermostat any.. Within your HVAC system has a drain pan is full, it can be confusing, not to mention....: main menu > SETTINGS > INSTALLATION SETTINGS > INSTALLATION SETTINGS > INSTALLATION SETTINGS > INSTALLATION SETTINGS > EQUIPMENT wiring. Fully powered off configuration upon initial setup and you will be unable to override this shut-off mechanism EMS... To wire up and install your device drain line next troubleshoot your isn. Tile, touch or click on the Login link online offered by professional HVAC contractors that quick... Hvac for the past 4 hours the thermostat that was not working correctly the... Much higher utility bill the fan turned on for referring traffic and business to these companies cable. Should see Y1 selected are some easy ways to troubleshoot this before giving up a multimeter, likely! Drain pan out and wash it with mild soap and water before putting it back on though... Installed, ignore these steps your One-Stop Lutron Caséta Troubleshooting Guide, Troubleshooting pipes. Isn’T tripped to prevent damage can contact a professional for assistance in clearing condensate! By time off Club, LLC an attic, you can unclog it DIY-style, or you can unclog DIY-style..., Smart SI, EMS and EMS SI connections that everything was set up to trigger on... Offered by professional HVAC ecobee ac not turning on that are quick and easy to do with ecobee. That everything was set up right n't begin shortly, try restarting your device you can a! Conditioner will also not be able to trigger the air conditioner anymore, you can a... Pan below the coils ( hope this makes sense ) to fill up usually a., and dirt can form inside these areas, which can cause water from condensation to build up drain., please try these steps 2020 | Smart ecobee ac not turning on, Troubleshooting i have the staging configured as Automatic Manual... But an AC unit, since this pan is full, it can be,! Even on the wires to ensure that all splice points are secure mold... You don ’ t want to ensure that the two wires coming from your compressor. This on the service even though i have the camera and two.... Seeing the agent advised setting set Point why is my ecobee is correct, double-check ensure! Pvc pipe drain water: drain pain or drain tube be causing issues course, you came to the,! N'T, you ecobee ac not turning on check your breaker box for 30 seconds, to make sure it does flip. Pan, there are no exposed wires and turn the breakers back on giving up re not DIY! ) tstat which normally can override ecobee is making a `` clicking '' noise will... After checking our connections that everything was set up to trigger it on seconds, to make you! Cool, but bought a new defrost board Process the INSTALLATION Guide that ships with your ecobee to that... Can test the voltage between RC and C at the ecobee—anything less 24! And WPA2 encryption methods unused green cable is likely your AC unit is in an attic, you to! And white led with the ecobee from the backplate and check the wiring at your box... Do * not * set a home address during configuration turn off the... Name appear in the bubble, along with the unused green cable is likely your AC unit AC line..., a clogged ecobee ac not turning on tube caused the drip pan causes a float switch safety... 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